Valerie Topete: Communicating With Clients

Valerie Topete works as a bike courier in New York City and works with many clients. Having great communication skills allows her to understand what her clients need and meet their expectations. If you are hoping to improve your relationship with your clients, these tips can help.

Be A Good Listener

Your client could be communicating his or her wants and needs but you may not be listening well enough to understand what they are asking of you. Make sure you are listening to your client and don’t be afraid to ask questions.

Be Concise

When you ramble on and on about something, you tend to cause the listener to lose focus. Make sure you are explaining things clear and to the point and aren’t rambling on or giving more information than needed. If they need more information, they will let you know.

valerie Topete

Offer Advice When Needed

You want to be available to your clients and be able to offer your advice and share your perspective when necessary. You can wait until your clients ask for help or if you feel you need to offer advice, make sure you do so in a positive way. You don’t want to offend your clients but you also do not want to hold back advice that may be helpful.

If you are looking for a way to improve your relationship with clients, it all starts with good communication. The tips above can help you improve your communication skills and be just as successful as Valerie Topete.

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Who is Valerie Topete?

Sometimes the hassle of getting a package or documents through the city that never sleeps can be a real chore. When delivery is urgent, often people look to bike couriers to carry out this difficult and occasionally dangerous job. One such bike courier is Valerie Topete.

Valerie Topete

She has been a bike courier for seven years, and has not once been late or missed a single delivery in this impressive span. The trick to really succeeding as a bike courier is knowing the safest and fastest routes through the maze of New York City, and she knows all of these like the back of her hand. This has greatly contributed to her success and reputation as reliable and dedicated to her work.

While an excellent record and work ethic are impressive alone, Topete is also a loving and dedicated mother of two beautiful children. Balancing the hectic work of a bike courier with the responsibilities of a mom, requires extreme discipline and patience. Topete has these in abundance, as she always strives to serve her clients, and provide for her family.

Her dedication is exemplified in her first few years in New York, where she worked freelance as a bike courier to support her children. It takes true love and dedication to take on the dual roles of mother and freelance bike courier. After some time, Valerie Topete joined Mercury Rises as a paid bike courier, and has been successfully serving her clients ever since. Truly she has exemplified being dependable.

 

Valerie Topete – Relay Bicyclist

It was not by accident that Valerie Topete became a bike courier when she moved to New York. An avid long distance bicyclist in college, Topete was able to launch her hobby of biking into a successful and lucrative career. She worked relentlessly as a freelance bike courier for three years while trying to survive the New York lifestyle. She searched out job opportunities online one at time and made a life for herself in a tiny one-bedroom apartment in the Bronx. Her dedication to the job quickly earned her a reputation as one of the most reliable couriers in New York City.

Valerie TopeteShe spent her days furiously biking around the city, darting between cars and pedestrians, to ensure that her packages were delivered as fast as possible. Topete created quite the name for herself, and after three years of making it on her own, she was hired by the most prestigious courier companies in all of New York City. At Mercury Rises, Topete was able to further push herself to become the best in the business. Among a highly competitive group of couriers, she pushed herself to the limits and her efforts were rewarded.

Seven years later and settled into her New York life, she was ready to return her focus to the thing she loves: Long-distance relay races. Over the past few years Topete had been so consumed with her new career, husband, and raising two very active children, she had minimal time to dedicate to biking outside of work. Now that her children are older and are enrolled in school, Topete realized she had some spare time to dedicate to herself. Working in such a highly competitive environment such as Mercury Rises was not a random event for Topete. Her competitive nature was something she applied throughout her life, and she was ready to prove her skills in a new hobby of relay racing.

Not surprisingly, bike couriers tend to be avid bicyclists and it is a tight community of individuals. Through Topete’s professional acquaintances, she joined a bicycling group that competes in relay races on the weekends. Topete logs her practice miles during the week while working and competes as one of the fastest members of her relay team. The structure of a relay race allows her to have the experiencing of being part of a team, while competitively pushing herself to be the best. Her husband and children love mapping out the race path and finding the perfect position to set up camp in order to be able to see her speed past. Valerie Topete has been competing for seven months now and has successfully won five medals and finished in first place three times.